Hey, so I know we all have those questions that we want to find the answers to and here it is.  This area will be changing, whenever there is a question that needs to be answered.  Also remember there is no such thing as a silly question, just email me and we will get you the answer you need.

Here we go...

1. Why do we need to follow the guidelines for candle burning?

    Candles are meant to be enjoyed while burning and we want it to be safe.  When you go past the 4 hour mark of candle burning, there is too much hot wax to be safe and it can become dangerous due to the wick sediment dropping into the oil.  It creates an unsafe and potential hazard for your family.  I have seen photos of the worst case scenarios and its not good.  People have had to replace portions of their house because they didn't follow the guidelines.  Guidelines are there to keep you safe, so you can enjoy the ambiance, the scent and for you to relax.  

2.  Do you test your candles?

   Yes, we are required to test the candles in a variety of tests.  Some of them are to determine the amount of time for the entire candle to burn, to give average time frames.  Some are to determine what we call a good hot throw, which is how well you can smell the candle in a 10x10 room while burning.  Others are to determine and deem the candles safe to sell.  All candles go through vigorous testing before they become available, so rest assured, they are safe for you to enjoy.

3.  You mentioned hot throw and burn time, what would you classify as average burn times for the sizes of candles you sell?

    Very good question, since there are a few things that can cause the burn rate to fluxuate based on each home. I can give you a range based on the number of ounces.

                      4-7 oz candles last about 30-60 hours.

                      8-9 oz candles last about 70-80 hours.

                     10-12 oz candles last about 90-100 hours.

The larger the candle, the larger the area the scent will cover, so don't expect a small 4 oz candle to perform amazingly in a huge family room.  They are more for smaller, cozy areas like a bathroom or a small reading area. 

4.  Why do you switch between waxes and what is the difference?

  I originally started with a soy wax and don't get me wrong, I liked it but there were a few things that just didn't make me thrilled with my end product.  One of the biggest issues was the sensitivity that my son showed each time we were burning them.  Headaches, pain behind the eyes, swollen & impacted sinuses and extreme head pressure. We decided to research unique waxes that didn't have soy or paraffin. Lo and behold, I found one and it didn't react with my son, so it is the one for us. Now both waxes are plant derived, vegan, have a cream white appearance and gives a great hot throw and burns evenly.  That is something I can't say about soy waxes, it just the nature of that material.

5.  What are these waxes you use important to you?

   Not only are they important me to me, they are safe for you.  Thats my ultimate goal in this company.  To make a candle that is beautiful inside and out, smells amazing whenever (either in use or waiting to be used) and does not produce carcinogens or any other harmful gases or odors that you harm you and your family. 

Most candles found commercially have a wax blend called soy-paraffin blend. Paraffin in the most widely used wax for a lot of candles due to the low cost to produce and optimal scent throw.  The huge downfall of paraffin, it is a by product of petroleum (yep, the same product that brings you gasoline, kerosene, vaseline, motor oils and diesel fuel). This refining process brings a concerns of it actually being safe and is it actually "clean".

We want to remain as clean as possible here at Doe & Fawn Candles and Co., so we will stick with the coconut apricot wax we use.

 6. Can I reuse my containers? 

Absolutely!  Your containers can be repurposed for many things.  Just follow these steps to remove the residual wax and you will be good to go.

   a. Place the container in the freezer for a couple hours

   b. Remove the container and dislodge the wax

   c. Rock the wick holder back and forth to wiggle free, may take a bit and                 f reezing it again may help you out.

   d. Once completely empty wash with hot water and dawn dish soap, then               wipe down with rubbing alcohol to remove residual wax.  

7.  What happens if I accidently burn my candle for too long?

A lot of things can go wrong, one of the biggest things is a fire could ensue. Now, these candles are not designed for burning for an astronomical amount of time. I do test them to ensure your safety.  If you purchased a candle from me and burned it without following our guidelines (which are provided to you at each purchase) we are not liable for damages, injuries and monetary compensations. There are key signs of power burning that the candle will personally indicate and in order for me to make a sound judgement call for a possible return, I will need the physical candle in my hands to review it for signs.  I know this is a downfall, but this is required by my insurance and lawyers. Please understand that I am willing to work with you to the best of my ability on any situation.